Free shipping over R2000 worldwide
FAQ
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What is Greamified Co?
Greamified Co. is a store dedicated to offering timeless, aesthetic, accessories catering for both men and women for everyday life.
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Where are you located?
We are an online-only store with shipping available to more than 150 countries.
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How do I place an order?
Browse our collection, add items to your cart, and follow the checkout process.
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What payment methods do you accept?
We accept credit/debit cards, American Express, PayPal, etc.
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How long will it take to receive my order?
Orders typically take 2-3 days for processing and 7-15 days for shipping. Delivery times depend on your location.
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Can I track my order?
Yes, you will receive a tracking link via email once your order ships.
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What is your return policy?
We accept returns within 20 days of delivery for unused, undamaged items in their original packaging.
However, we do not accept returns on jewelry due to hygiene and safety reasons. This ensures that every piece remains in perfect condition and uncompromised for our customers.
How do I initiate a return or exchange?
Contact us at returns@greamified.com with your order number, and we’ll guide you through the process.
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Do you offer customizations?
Currently, we do not offer customizations. However, we plan to roll out this feature in the future, so stay tuned!
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Are your products sustainable or ethically made?
While we don’t yet have a dedicated page for this information, we are committed to offering sustainable, natural, and high-quality products. This remains a key focus for our brand as we grow.
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Do you offer discounts for first-time buyers?
Yes! Subscribe to our newsletter and get 10% off your first order.
Can I use multiple promo codes?
Only one discount code can be applied per order.
How can I contact you?
You can reach us via email at support@greamified.com or through our Contact Us page.
What are your support hours?
Our support team is available 6 days a week from Monday to Saturday at 9 AM–5 PM GMT+3.
Is my personal information secure?
Yes, your information is protected with SSL encryption and a secure payment gateway. We prioritize your security and privacy at every step.
Do you store my payment details?
Customers have the option to save their banking details for future purchases. These saved details can be accessed and managed securely through the account dashboard under the "Wallet" section. Rest assured, this feature is completely safe.
Do you ship internationally?
Yes, we ship to more than 150 countries worldwide. Additional shipping fees may apply.
Will I have to pay customs fees?
Customs fees depend on your country’s regulations. These are the buyer’s responsibility.
Do you offer gift cards?
Yes, digital gift cards are available in various denominations.
Can I include a gift note or special packaging?
Absolutely! Select the gift-wrapping option at checkout and include a personal note.