Refund Policy

At Greamified Co, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a refund or exchange within 20 days of the delivery date, subject to the terms and conditions outlined below.

Refund and Exchange Eligibility:

• Products eligible for refund or exchange must be returned in their original condition, unused, and with all original tags and packaging intact.

• Jewelry items are excluded from our refund and exchange policy due to hygiene and safety reasons. We apologize for any inconvenience this may cause.

• To initiate a refund or exchange, please contact our customer support team at orders@greamified.com within 20 days of receiving your order. We will provide you with further instructions on how to proceed with the return.

Customers are responsible for the cost of returning the product to us. We recommend using a trackable shipping method to ensure safe and timely delivery.
Upon receiving your returned item, we will inspect it to verify its condition and compliance with our return policy.
Refunds will be issued to the original payment method used for the purchase within 10 business days of receiving the returned item. Please note that it may take additional time for the refund to appear in your account depending on your bank or payment provider

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Exchanges:

• If you would like to exchange your item for a different size, color, or style, please contact our customer support team to check availability and arrange the exchange.

• Exchanged items will be shipped to you once the returned item has been received and inspected by our team.

Damaged or Defective Items:

• If you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or refund as appropriate, including covering the cost of return shipping in such cases.

If you have any questions or concerns about our refund and exchange policy, please don't hesitate to contact us at orders@greamified.com. Our dedicated team is here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.